Privacy Policy

1. Overview

At MSRK Global ("we", "us", or "our"), we respect your privacy. This Privacy Policy outlines our practices regarding information collected through our website (msrkglobal.com) and mobile applications, including MSRK PDF, FocusPulse, and MSRK Offline AI.

2. Information We Collect

We only collect information necessary to provide and improve our services:

• Account & Identity Data: When signing in with Microsoft Entra ID or other identity providers, we may receive basic profile information (such as your name, email address, and user identifier) to authenticate your account.
• Contact Inquiries: When submitting forms on our website, we collect your name, email address, phone number, and project details to respond to your inquiries.
• Technical Data: Standard server logs, device types, browser information, and anonymized diagnostic data to ensure application performance and security.

3. How We Use Information

We use collected information solely to:

• Provide, authenticate, and maintain MSRK Global mobile applications and web services.
• Communicate with you regarding service updates, bug fixes, or support requests.
• Prevent fraudulent activity, spam, and security breaches.

4. Data Sharing & Third Parties

We do not sell, rent, or monetize your personal data. We only share information with trusted third-party service providers (such as cloud hosting and authentication providers like Microsoft) strictly to execute core application functionalities.

5. Data Security

We implement industry-standard administrative, technical, and physical security safeguards to protect your personal information against unauthorized access, loss, or alteration.

6. On-Device & Offline Privacy Guarantee

Applications such as MSRK Offline AI and MSRK PDF process queries, text analysis, and document modifications entirely locally on your mobile hardware. We do not transmit, harvest, or log your personal documents, files, or prompt histories to cloud servers.

7. Your Rights

You have the right to request access to, correction of, or deletion of your personal information held by us. To submit a privacy request, please contact our support team.

8. Contact Us

If you have questions or concerns about this Privacy Policy, please reach out to:
Email: support@msrkglobal.com
Website: msrkglobal.com